Undercover at Wal-Mart
Fly on the Wall - Undercover at Wal-Mart
By Charles Platt
Some people, usually community activists, loath Wal-Mart. Others, like the family of four struggling to make ends meet, are in love with the chain. I, meanwhile, am in awe of it.
With more than 7,000 facilities worldwide, coordinating more than 2 million employees in its fanatical mission to maintain an inventory from more than 60,000 American suppliers, it has become a system containing more components than the Space Shuttle - yet it runs as reliably as a Timex watch.
Read more...
Source: New York Post
Note: It's interesting to see the entrails of Wal-Mart. The devotion to customer service is so diabolical. The empowerment of employees is so non-unionizing. Of course, we have to keep in mind that a former senior writer for Wired magazine may have some degree of bias.
By Charles Platt
Some people, usually community activists, loath Wal-Mart. Others, like the family of four struggling to make ends meet, are in love with the chain. I, meanwhile, am in awe of it.
With more than 7,000 facilities worldwide, coordinating more than 2 million employees in its fanatical mission to maintain an inventory from more than 60,000 American suppliers, it has become a system containing more components than the Space Shuttle - yet it runs as reliably as a Timex watch.
Read more...
Source: New York Post
Note: It's interesting to see the entrails of Wal-Mart. The devotion to customer service is so diabolical. The empowerment of employees is so non-unionizing. Of course, we have to keep in mind that a former senior writer for Wired magazine may have some degree of bias.
posted by Kathy at 2/11/2009 08:59:00 PM
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